Description
Does an online commercial kitchen consultant save you time? No, this is a misconception. Commercial kitchen layout, especially in custom design, is a complex product; many nuances need to be taken into account during design. In a showroom, all these issues are resolved within 2-3 hours. But, discussing the details of the layout online and correcting the project can take days.
— If a client is booked into the showroom, a designer consultant meets you at the appointed time and spends several hours together with you designing your dream kitchen. How does online communication work?
— We communicate with you in a way that is convenient for you: by phone (0720271544), in messengers, or by email (wallpaperkenya@gmail.com). However, online communication is not continuous, like in an office. Online consultation requires an appointment, the consultant designer must book time for the task. Furthermore, depending on the complexity of the project, there may be pauses in the discussion of the project.
Meet the commercial kitchen consultant in person
For example, on Monday you left a request for an online kitchen calculation, indicating only the approximate dimensions of the room where the kitchen set will be located.
What happens next?
- The commercial kitchen consultant contacts you and asks basic questions about where you want to place the sink, refrigerator, hob, what facades and countertop materials you like, and other questions.
- Having collected the information, the designer takes a break from communication to make a project, which he sends on the same or the next day, depending on the designer’s workload. After all, each of them is running several projects in parallel.
- You see the initial project and want to detail it. This could be anything: moving cabinets, replacing shelves with drawers, changing facades to others, changing handles, and so on.
- The designer says, “Of course, that’s possible.” But the designer’s next available slot is tomorrow. You will have to wait.
- The next day at the appointed time you discuss the details, the designer makes changes, and you receive the updated project, which takes time to evaluate and present.
- If you have any more questions, clarifications, or wishes, they also need to be included, and again you need to wait until the designer has some free time.
I have already said that the number of online orders has increased recently. So each kitchen designer has a whole queue of clients. That is why, to come to the final result and the exact price for the project together with the designer, you may need not 2-3 hours, as in the office, but a week or even more.
Bill of quantities consultation
— And if you already have a ready-made project for the premises from another architect or interior designer, will it be faster?
— Of course, such projects always specify the exact dimensions and the calculation will be more accurate and efficient. But even in this case, if you do not sit next to the commercial kitchen consultant, you can not participate in the design process. Sometimes the client does not immediately understand what the designer is asking him about, and explanations in correspondence and additional questions also take time. But in the physical meeting, everything is much simpler. It is enough to bring the client to the sample and show what the designer has in mind. And you also quickly understand whether you like the proposed option. This greatly saves you not only time but also the energy of both parties.